Responsible Gaming
Gambling Should Be Entertainment, Not Income
At mbkkp.my, we believe online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment. Always gamble within your means and only with money you can afford to lose.
We are committed to promoting responsible gaming practices and providing resources to help players maintain control over their gambling activities.
Age Verification
Online casino gaming in Malaysia is restricted to individuals who are 18 years of age or older, or the legal age of majority in your jurisdiction, whichever is applicable.
By accessing mbkkp.my and participating in online casino activities, you confirm that you meet the legal age requirement and are not prohibited by law from participating in online gambling activities in your location.
Warning Signs of Problem Gambling
Recognizing the warning signs of problem gambling is the first step toward seeking help. If you experience any of the following, please reach out for support:
- Chasing losses: Continuing to gamble to recover money you have lost
- Hiding gambling activity: Keeping your gambling secret from family, friends, or partners
- Gambling with money meant for bills or essentials: Using funds needed for rent, food, or utilities
- Increasing stakes: Needing to gamble with larger amounts to achieve the same level of excitement
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Inability to stop or reduce: Repeated unsuccessful attempts to cut back on gambling
- Withdrawal symptoms: Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble: Taking loans or using credit to fund gambling activities
- Lying about gambling: Deceiving others about the amount or frequency of your gambling
- Gambling to escape problems: Using gambling as a way to cope with stress, anxiety, or depression
Self-Help Tools and Controls
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the total amount of money you are willing to lose during a gaming session
- Reality Checks: Enable pop-up reminders during play to inform you of how long you have been gambling and how much you have spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Account Closure: Permanently close your account if you decide to stop gambling
For assistance in setting these controls, please contact our customer support team.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Malaysia-Specific Resources:
- Ministry of Health Malaysia - Mental Health Services: Provides counseling and support for gambling-related issues. Contact your nearest government hospital's psychiatry department.
- Befrienders Malaysia: A non-profit organization offering emotional support and counseling services. Call 03-7956 8144 or visit their website for more information.
International Resources:
- GamCare (United Kingdom): www.gamcare.org.uk — Provides free confidential support, advice, and treatment for problem gamblers.
- GamStop (United Kingdom): www.gamstop.co.uk — A national self-exclusion scheme that allows you to self-exclude from all participating UK-regulated online gambling operators.
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free, confidential counseling and support services.
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for problem gambling across Canada.
- National Council on Problem Gambling (United States): www.ncpgambling.org — Information and referral services for problem gamblers.
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides comprehensive information on gambling addiction and treatment options in German-speaking regions.
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you have a problem with gambling, or if someone you care about does, please do not hesitate to reach out to one of the organizations listed above.
Problem gambling is a treatable condition, and support services are available 24/7. The sooner you seek help, the sooner you can regain control and improve your wellbeing.
Remember: You are not alone. Help is available.
Last Updated: 2026